
Philip Cassidy
As a passionate leader who’s dedicated to nurturing businesses from inception to explosive growth, Philip leads the charge on Concentrix’ Corporate Strategy.
A true master of all trades, Philip has decades of experience in the CX solutions industry enabling businesses and cultivating growth through his dynamic leadership style and strategic use of forward-looking resources, technology, and development. Whether it’s driving improved customer engagement and better business outcomes for clients, enhancing growth and agility for insurance organizations as part of Concentrix Insurance Solutions, or designing innovative digital experiences that turn customers into raving fans of our clients’ brands via Tigerspike, Philip’s contributions to Concentrix and our industry are unmatched. Under his leadership, Concentrix has created a positive, collaborative ecosystem for businesses that streamlines both front and back-office functions and adapts with velocity to industry-specific processes—all while improving performance with actionable data. Prior to Concentrix, Philip served in various executive leadership roles, including Finance Director for ntl; Founder/CEO of gem prior to its acquisition by Concentrix; and more.